Frequently Questions Answered

Everything You Need to Know

Frequently Questions Answered

Everything You Need to Know

Frequently Questions Answered

Everything You Need to Know

Whether you're furnishing a single room or designing your entire home, we're here to make the process seamless. Below you'll find answers to our most frequently asked questions about our products, ordering process, delivery, customization, and showroom experience.

Products

What makes Calligaris furniture unique?

Calligaris has been designing and manufacturing contemporary Italian furniture since 1923. Every collection combines innovative design, premium materials, exceptional craftsmanship, and functional elegance to create furniture that enhances modern living.

Where is Calligaris furniture made?

Most Calligaris furniture is designed and manufactured in Italy using carefully selected materials and rigorous quality standards. Some collections may be produced in other approved manufacturing facilities while maintaining the same commitment to quality and craftsmanship.

Are your products customizable?

Yes. Many Calligaris products offer customization options, including material selections, wood finishes, ceramic or glass tops, metal finishes, fabrics, leathers, and dimensions depending on the collection.

Can I order finish or fabric samples?

Yes. We can help you review available finishes, fabrics, leather options, and material samples to ensure your selection complements your space.

How do I choose the right dining table size?

Our team can help you select the ideal table based on your room dimensions, seating requirements, and lifestyle. We also offer extendable dining tables for additional flexibility when entertaining.

Orders

How do I place an order?

Orders can be placed directly through our website or with assistance from our showroom team. For customized products, we'll help you select the appropriate finishes, materials, and configurations before confirming your order.

Can I modify my order after it has been placed?

Order changes may be possible if production has not yet begun. Because many Calligaris products are made to order, modifications cannot always be guaranteed. Please contact us as soon as possible if changes are needed.

Do you offer financing?

Financing options may be available for qualified customers. Please contact our showroom for current financing programs and eligibility requirements.

Made-to-Order

What does "Made to Order" mean?

Many Calligaris products are crafted specifically for your order. Once you choose your preferred materials, finishes, and configurations, your furniture is produced to your specifications before being shipped to your home.

How long does production take?

Production timelines vary by collection, material availability, and customization options. Estimated lead times will be provided when your order is confirmed.

Can I customize finishes and materials?

Yes. Depending on the product, you may choose from a wide selection of fabrics, leathers, wood finishes, ceramic surfaces, glass tops, and metal finishes.

Shipping & Delivery

Do you offer White-Glove Delivery?

Yes. White-Glove Delivery is available for many orders and includes professional delivery, placement in your room of choice, assembly where applicable, and removal of packaging materials.

Do you ship throughout the United States?

Yes. We offer delivery throughout the continental United States. Delivery options and transit times vary depending on your location and the products ordered.

How will I know when my order is arriving?

Our team will contact you before delivery to coordinate a convenient delivery date and provide tracking or scheduling updates when available.

What should I do if my order arrives damaged?

Please inspect your furniture upon delivery. If you notice any damage, note it on the delivery receipt and contact us immediately so we can assist with the resolution process.

Returns & Warranty

What is your return policy?

Because many products are custom made to your specifications, made-to-order furniture is generally non-returnable unless there is a manufacturing defect or shipping damage. Please review our Return Policy for complete details.

Does Calligaris furniture include a warranty?

Yes. Calligaris products are covered by a manufacturer's warranty against qualifying defects in materials and workmanship. Warranty coverage varies by product.

Showroom

Can I visit your showroom?

Absolutely. We welcome you to visit our Orange County showroom to experience our furniture collections, explore finish options, and receive personalized design assistance.

Do I need an appointment?

Appointments are recommended for personalized consultations, but walk-in visitors are always welcome during showroom hours.

Can I work with a design consultant?

Yes. Our experienced team can help you choose furniture, finishes, layouts, and product combinations that suit your home and lifestyle.

Trade Professionals

Do you offer a trade program?

Yes. We proudly work with interior designers, architects, builders, developers, and hospitality professionals through our dedicated Trade Program.

What are the benefits of joining?

Trade members may receive exclusive pricing, dedicated project support, personalized service, product expertise, and access to premium customization options.

Care & Maintenance

How do I care for my furniture?

Care instructions vary depending on the material. We recommend using appropriate cleaning products designed for wood, ceramic, glass, leather, or fabric surfaces. Detailed care guidelines are available for each product.

Will the finishes change over time?

Natural materials may develop subtle variations and character over time. These changes are part of the beauty of authentic materials and contribute to the uniqueness of each piece.

Contact Us

Still have questions?

Our team is here to help you select the perfect furniture, customize your order, or answer any questions about our collections, delivery, or showroom.

Visit our Orange County showroom or contact us today for personalized assistance.