White-glove delivery within our local service territory includes in-home placement, unpacking and removal of packaging. The fee is based on order value and distance from our Costa Mesa showroom, from $499 to $899. Deliveries beyond 200 miles are quoted individually.
Because nearly every piece is produced to order, all sales are final and no refund is issued. Cancelling an order incurs a charge of 25% of the sale amount, and credit card purchases incur an additional 4% termination fee. Special orders cannot be cancelled.
Manufacturing defects and damage in transit are put right at no cost to you. Please inspect your furniture at delivery and note any damage on the delivery receipt before signing. Report any issue, including concealed damage, within 24 hours of delivery to calligaris.oc@calligaris.com with photographs of both the product and the packaging.